FAQ

What are your delivery charges?

We charge 200 PKR for deliveries in PAKISTAN, deliveries for orders over 5000 PKR will fall under 'Free Shipping'.

What is your return and exchange policy?

SHIGAR has a strict no return policy. Items once purchased, cannot be returned unless found to be of defective quality. For return requests due to quality issue, SHIGAR will issue a full refund of the item(s) in the form of store credit to the customer, which can be used for any future purchase.

You may exchange any item bought from SHIGAR within 15 days of receiving it. The item must not be worn, altered or washed. Also, please note that the item(s) must be in its original packing with the invoice.

When will my order be delivered?

Our standard shipping time is 3-5 working days after confirmation of the order.

Where do you deliver?

We ship only in PAKISTAN

Can I get clothes custom stitched?

Most of our items are custom-made according to the customer sizes which are selected during the time of ordering, but you cannot order a seperate design or fit from our catalogue.

What size should fit me?

We have provided an elebarote size chart in the size guide section, this should help you to get the perfect fit.

What is your helpline?

You can contact us via email at wecare@styleziva.com